專業(yè)、周到的售前服務(wù)
針對劑型的特點(diǎn),提供最優(yōu)的配套方案;
提供最優(yōu)的配套方案,提供權(quán)威的技術(shù)交流平臺;
配合客戶調(diào)試分析存在的問題;
提供符合GMP驗(yàn)證要求的一套完整性的系統(tǒng)文件。
完善、科學(xué)的售中服務(wù)
我們嚴(yán)格按照IS09001:2000質(zhì)量標(biāo)準(zhǔn),建立完善的質(zhì)量保證體系;
在接受定單開始按流程環(huán)環(huán)把關(guān),以確保每個(gè)產(chǎn)品符合客戶要求。
前瞻性的售后服務(wù)
跟蹤到貨的及時(shí)性、完好性;
定期詢訪用戶使用過程中的問題,提供解決方案;
根據(jù)客戶使用情況,調(diào)整最佳配套方案;
定期用戶滿意度調(diào)查,檢查服務(wù)中的不足。
Professional and thoughtful pre-sales service
According to the characteristics of the dosage form, the optimal matching scheme is provided;
Provide the best supporting scheme and authoritative technology exchange platform;
Cooperate with customers to debug and analyze the existing problems; Provide a complete set of system documents meeting GMP verification requirements.
Perfect and scientific service in sale
We strictly follow IS09001:2000 quality standard to establish a perfect quality assurance system;
In order to ensure that each product meets the customer"s requirements, we start to check the order according to the process.
Forward looking after-sales service
Tracking the timeliness and intactness of arrival;
Regularly inquire and visit the problems in the use process of users and provide solutions;
Adjust the best matching scheme according to the use of customers;
Regular customer satisfaction survey to check the deficiencies in the service.